The BookFace.

[vishalhd]

When ever i try loading my site, it loads, and once it completes, it automatically redirects to mybookface my blogs you need to read, and this moves the visitor once the page has loaded, what is going on?

[glenn_admin]

It doesn't redirect for me.
Can you give us an example URL?

[vishalhd]

all pages redirect once they complete loading. well mainly the actual site, the administration panel is good.

[FnCool]

i can confirm that:
http://havocdynamics.xtreemhost.com/
does that redirect stuff, although i closed it before seeing where it redirected.
vishalhd, please be sure it's not caused by a 404 or other error(the usual cause)
I'm sure Glenn will help you sort it out once he's on.

[glenn_admin]

Strange, but it's not redirecting for me.
I will have to ask you to create a support ticket in your vistapanel. Our technicians will be able to help you further.

[K Mackie]

Strange, but it's not redirecting for me.

That's got to be a puzzle.

When I load the site, it loads but immediately redirects.  I can see the page for about 2 seconds before the redirect happens to load mybookface.

[vishalhd]

Strange, but it's not redirecting for me.

That's got to be a puzzle.

When I load the site, it loads but immediately redirects.  I can see the page for about 2 seconds before the redirect happens to load mybookface.

i get the 2 seconds thing as well. I just got around to submitting the ticket, now got to my internet.

[udelledo]

Hi, I'm having the same problem. I get myfacebook site instead. Is it a configuration problem that you can help me solve or I should open a ticket to support?

I would really appreciate your answer.
Thanks

[FnCool]

link to your site please udelledo.

it can be a bad file causing a 404, but we can't tell without knowing what site to check.

[udelledo]

I'm having this issue trying to access pkzizi.co.cc while if I hit on pkzizi.xtreemhost.com I get a server error 500.

Thanks for your help

[FnCool]

ok, pkzizi.xtreemhost.com seems fine, i get no 500 error, but i see the default page like nothing has been installed yet.
pkzizi.co.cc indeed redirects, and instantly, so either there is no index page(index.html, index.htm, or index.php) or you do have a problem that needs a ticket.

if you create a blank index.html page for both sites, then you/ we will know better.
otherwise, you can wait until Glenn comes on, and he will be able to check closer.

[udelledo]

Mhm, I'm not understanding very well.

During my sign-up process I've been asked to register a co.cc domain, which I did, but the only ftp address I've been provided is the one on xtreemhost.

I'm uploading there my site.

As you suggested I've deleted everything in the default index.htm but I still get error 500.

Do you have any other suggetion?

I've also opened a ticket to support, so don't bother if this issue has to be solved by support team, but thank you very much for your help

[glenn_admin]

Mhm, I'm not understanding very well.

During my sign-up process I've been asked to register a co.cc domain, which I did, but the only ftp address I've been provided is the one on xtreemhost.

I'm uploading there my site.

As you suggested I've deleted everything in the default index.htm but I still get error 500.

Do you have any other suggetion?

I've also opened a ticket to support, so don't bother if this issue has to be solved by support team, but thank you very much for your help

Your ticket is forwarded to our technicians.

[MishraAtXtrm]

Hi Admin, I am new on Xtreemhost. Got a free domain name http://www.shaleenmishra.co.cc and setup the domain with following details:

Domain :    shaleenmishra.Co.CC      
Expires on : 2010-10-14
Service Type :    Name server (DNS)
Name server :    ns1.xtreemhost.com
                        ns2.xtreemhost.com

But when i try to access http://www.shaleenmishra.co.cc, it redirects to http://www.mybookface.net. Dont understand what needs to be done. Can you please help. My username on xtreemhost is xth_4311016.

[udelledo]

Hi.
I had the same problem. I solved thanks to support.

You should try to add the domain to the add-on domain list in the vista panel.

Hope this helps