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Author Topic: newbie questions  (Read 486 times)

Offline tskaahyeah

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newbie questions
« on: May 25, 2011, 06:59:55 AM »
Good day,

whiterabbit.xtreemhost.com
I think my account has used all of its quotas.
I can't access the control panel so I can't send tickets.
its wierd that my site goes to http://credit-news.org/ or mybookface

I got some questions:
0.) Why was my account suspended?
1.) How can I see which quota has been used?
2.) When will the quota be reset?
3.) Can I put it to premium only for 1 month and turn it back to free? (just to have unlimited bandwidth)

Thank you for the response and sorry for the noob questions.
« Last Edit: May 25, 2011, 08:01:00 AM by tskaahyeah »
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Offline glenn_admin

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Re: newbie questions
« Reply #1 on: May 25, 2011, 10:54:46 AM »
See reply on your email...
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Offline tskaahyeah

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Re: newbie questions
« Reply #2 on: May 25, 2011, 11:29:01 AM »
Thank you for the fast response, but I haven't received any emails yet. (checked the spam also) :)
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Offline glenn_admin

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Re: newbie questions
« Reply #3 on: May 25, 2011, 11:36:24 AM »
Quote from: tskaahyeah on May 25, 2011, 11:29:01 AM
Thank you for the fast response, but I haven't received any emails yet. (checked the spam also) :)

We received this delivery error:

Quote
Delivery to the following recipient failed permanently:

    tsk...@yahoo.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 Message not allowed - [PH01] Email not accepted for policy reasons.  Please visit http://postmaster.yahoo.com/errors/postmaster-27.html [120] (state 18).

----- Original message -----

Do you have another email?

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Offline glenn_admin

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Re: newbie questions
« Reply #4 on: May 25, 2011, 11:46:17 AM »
Quote from: tskaahyeah on May 25, 2011, 11:41:23 AM
Good day,
Its not tsk...@yahoo.com,
its tsk617@yahoo.com.  ;D
Yes, we replied to your email and used correct email. Yahoo doesn't accept the message. We didn't want to display your email address in full here...
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Offline glenn_admin

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Re: newbie questions
« Reply #5 on: May 25, 2011, 12:05:50 PM »
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Offline tskaahyeah

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Re: newbie questions
« Reply #6 on: May 25, 2011, 12:10:44 PM »
thank you for the fast response and detailed answers. :) you are awesome!!!
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Re: newbie questions
« Reply #6 on: May 25, 2011, 12:10:44 PM »
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