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xtreemhost

Support

Have a question about our services or your account? Find out here how to reach us for support questions!

Support Tickets

You can easily submit a support ticket to xtreemhost technicians to receive support via your control panel and this is highly recommended if your issue is sensitive in nature or deals with technical issues.

Login at your control panel

E-mail Support

If you cannot access your website control panel or have not received your account details, you may e-mail us using the e-mail address you used during registration and including relevant account details for assistance. If you can’t login to your control panel to file a support ticket or you have not received your account information e-mail: support@xtreemhost.com (Support available in English only)

Send support email

Support Forums

Ask assistance in our Support Forums.

Visit our forums

Knowledge Base

Please take the time to have a look at our Knowledge Base before requesting support. Maybe your question is already answered there.

Go to the knowledge base

Live Support Chat

The fastest way to get in touch with an xtreemhost representative is our Live Chat. When live chat is online, you will find the chat link at the bottom right of your screen.

Archives

Premium Info

Did you know the premium plan comes with unlimited features (webspace, bandwidth, email accounts etc.), no restrictions (cURL, Sockets, Sendmail etc.), a Website Builder, Shopping Cart tools and a FREE Domain Name?
Compare our free and premium hosting plan.