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Tag Archives: FAQ

FAQ: Can I use www before my domain/sub-domain?

Yes, using www works both for domains and sub-domains and you can choose which you’d like to use in your links and more. For instance… www. & will both load the same site – or- www. & will both load the same site However, we recommond both for simplicity and for good SEO that you […]

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FAQ: Can I add an extra sub-domain to my website?

Yes, of course you can have more than one sub-domain on your account, it’s one of the best ways to run multiple websites from the same account. To add a new sub-domain: Login to your website control panel Click on Sub domains Enter a new sub-domain into the box (without www.) From the dropdown menu, choose […]

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FAQ: How do I add my own domain name to my account?

Yes! By all means you’re more than welcome to add your own domain such as those registered via ServeNets Domains, GoDaddy, or other domain registrars. The key thing that you must decide before adding your own domain name is, do you want it to point to an existing site on your account or, do […]

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FAQ: What are the IP addresses for my nameservers?

Unfortunately due to changes that may happen with our nameservers we do not recommend nor provide the IP addresses of those servers. However, we do understand that some domain registrars require the IP address as well as the nameserver name which in that case you will need to run the ping command via your computer console […]


FAQ: Is MySQL supported and what version?

Yes, all of our free hosting services include access to the latest MySQL version which enabled you to run a dynamic site complete with forums, blogs and so much more.

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FAQ: What are my MySQL settings for scripts and the like?

When you install a script such as forums, blogs, or otherwise which rely on having access to a MySQL database you’ll need some information to provide. More likely than not it will ask for the following: MySQL Server/Host Name: (found on the left side of your website control panel) MySQL Username/Account: xth_123456 MySQL Password: yourpassword MySQL Database: xth_123456_yourdatabase […]


FAQ: How do I create a new database?

To create a new MySQL database on your free hosting service follow the below procedure… Login to your website control panel Click on MySQL Databases Below ‘Make a new database:’ type a name for the database Click on Create Database Once you click on Create Database you should see a new database appear on the left in the […]

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FAQ: How many databases can I have?

The maximum number of databases your free hosting account provides is listed on the left side of your website control panel under General Information. For example: MySQL Databases 1 / 6 Which means I’m using 1 database out of 6 possible databases. Don’t confuse this as meaning you can only install 6 scripts which use […]

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FAQ: How do I access phpMyAdmin to manage my databases?

Sometimes you may find that you need to manipulate your databases directly such as edit your tables, create a backup, restore a backup, and more. In order to do this you can utilize phpMyAdmin which is provided with your website control panel and enables you to easily perform database maintenance and functions. To access phpMyAdmin: […]


FAQ: What is my MySQL Hostname?

While on many services your MySQL hostname or servername would be localhost, on our free hosting services your MySQL server where your databases reside is part of its own dedicated hosting cluster. To find out what your MySQL Hostname is, simply login to your website control panel and look on the left side of the […]

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